Welcome to DoubleClick Maids (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile application, and other services (collectively, the “Service”).
1. Information We Collect
We collect the following types of information when you interact with our Service:
a. Personal Information:
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Full name
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Email address
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Phone number
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Home address
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Payment information (processed via secure third-party processors)
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Booking details (e.g., date, time, special instructions)
b. Non-Personal Information:
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Browser type and version
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IP address
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Device type
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Cookies and usage data
2. How We Use Your Information
We use the information we collect to:
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Facilitate booking and communication between users and cleaning professionals
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Process payments securely
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Send booking confirmations, updates, and service reminders
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Improve the functionality and performance of our platform
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Conduct internal analytics and research
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Respond to customer inquiries and provide support
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Comply with legal obligations
3. How We Share Your Information
We may share your information with:
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Service Providers: Such as payment processors, cloud hosting providers, and customer support tools
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Cleaning Professionals: To fulfill your booking requests
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Legal Authorities: When required by law or to protect our rights, safety, or property
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Business Transfers: In case of a merger, acquisition, or asset sale
We do not sell or rent your personal data to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted transactions, and limited data access.
However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have rights under applicable privacy laws, such as:
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Accessing the data we hold about you
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Requesting correction or deletion of your data
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Objecting to or restricting processing of your data
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Withdrawing consent for data use
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Data portability (in certain jurisdictions)
To exercise your rights, contact us at [[email protected]].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage, and support advertising and analytics. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
8. Children’s Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we learn we have collected data from a child without parental consent, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
DoubleClick Maids
Email: [[email protected]]